CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the vehicle owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
Good people Reinaldo Lugo, 04/30/2025 |
The tow guy Big Rog came out @ 3 am to tow my truck and was friendly and helpful and knowledgeable of the job that needed to get done and Columbia fleet prices were good kashif rehman, 04/25/2025 |
Columbia Fleet Service moved two shipping containers for us. They worked with us to use two rollback trucks even though the original dispatcher (another company) told them to use a land haul trailer. They got the job done in one day, and we were pleased with their work! Teresa Sabol, 04/19/2025 |