Best Auto Repair, Jessup

7661 Assateague Drive Jessup
MD 20794

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410-799-2500

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Columbia Fleet Service

 (39 Reviews)

CODE OF ETHICS

CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the vehicle owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

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Sebastian was a life saver he came roadside and towed me back to terminal safe&sound I refer anyone in the DMV area to use their services be sure to ask for Sebastian

, 10/02/2021

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Very professional and attentive to the customer's needs. Here's to jobs well done.

, 09/29/2021

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Sebastian was a great help to me when I broke my drive shaft he was a total professional when I was in a really bad situation I truly appreciate everything he did to get me safely off the side of the interstate

, 09/29/2021

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