CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the vehicle owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

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Good people

, 04/30/2025

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The tow guy Big Rog came out @ 3 am to tow my truck and was friendly and helpful and knowledgeable of the job that needed to get done and Columbia fleet prices were good

, 04/25/2025

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Columbia Fleet Service moved two shipping containers for us. They worked with us to use two rollback trucks even though the original dispatcher (another company) told them to use a land haul trailer. They got the job done in one day, and we were pleased with their work!

, 04/19/2025

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