CUSTOMER SURVEY


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Columbia Fleet Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Columbia Fleet Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


Reviews

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Had a shifted load , Sebastian truck #44 helped me fix it in no time and he was a professional in the way he speaks to people and coordinated his work. Would recommend him again.

, 06/30/2025

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They fabricated a piece of exhaust for me. I was kept informed throughout the process and the price was reasonable. If needed I would use them again.

, 06/19/2025

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I’m a OTR driver from Arizona and found this place on NTTSbreakdown.com. I called in around 1:00pm and described my electrical problem I was having and the lady (Jersey accent) who spoke with me on the phone was helpful, upfront, great attitude and honest. She said they couldn’t look at my truck before closing time but if I was here when they opened the following morning they would fit me in. I arrived the next morning got checked in and surprisingly only had to wait maybe 2 hours before a tech started working on my truck. The tech was very knowledgeable, great attitude and fixed my issues. When everything was completed they charged me a very reasonable price. I’m extremely satisfied and would highly recommend this shop!

, 06/19/2025

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