CUSTOMER SURVEY

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Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Columbia Fleet Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Columbia Fleet Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Reviews

My roadside mechanic Matt was the most professional and helpful person anyone could of asked for. Thanks Columbia Fleet.

Arnold Clark, 11/26/2023

Got my truck fixed in a day back road nice people to work with thanks.

Jon Bender, 11/16/2023

Twice within the week, I got towed by Matt (truck 50). He arrived well within the window of time stated. He's a very cordial person and overall a great professional!

Delfon Hare, 11/14/2023

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