Best Auto Repair, Jessup

7661 Assateague Drive Jessup
MD 20794

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410-799-2500

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Columbia Fleet Service

 ( Reviews)

CUSTOMER SURVEY

CUSTOMER SURVEY


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Columbia Fleet Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Columbia Fleet Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Agree
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Applicable
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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


Reviews

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Had to have my tractor/trailer (78' long, 75K lbs) towed yesterday. Dustin, tow truck driver, arrived earlier than anticipated. He had my truck hooked and on the way to Kenworth dealership in about 30 mins. Have been towed a couple of times before. It took other drivers much longer. It did not take long for me to realize Dustin knew what he was doing. He paid particular attention to safety of my truck (large sleeper (120") and loaded trailer (enclosed car hauler with extended bubble on front). He was very professional, safe, and personable. He did an excellent job! Highly recommend his services!

, 07/29/2021

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Got a tow from Dustin was a great experience he was on time and very professional he went above and beyond would definitely use this company again

, 07/24/2021

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Very professional people to work with and they know what they are doing specifically with heavy duty trucks and busses.They have excellent customer service and they take the time to explain to me what's wrong with my bus and provide me with the plan. Thank you so much Columbia fleet for all your help. Definitely I will be a customer for good.

, 07/15/2021

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