CUSTOMER SURVEY

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Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Columbia Fleet Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Columbia Fleet Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Reviews

The tow guy Big Rog came out @ 3 am to tow my truck and was friendly and helpful and knowledgeable of the job that needed to get done and Columbia fleet prices were good

kashif rehman, 04/25/2025

Columbia Fleet Service moved two shipping containers for us. They worked with us to use two rollback trucks even though the original dispatcher (another company) told them to use a land haul trailer. They got the job done in one day, and we were pleased with their work!

Teresa Sabol, 04/19/2025

Big Rog was probably the most personable tow truck driver I’ve encountered. Just be prepared from the time you meet him to the time he drops you off that you will be having great conversation. Meaning no naps allowed in his rig.

Jordan Greene, 04/06/2025

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