REVIEWS


You Don't Have to Take Our Word for It!

Here's what some of our satisfied customers have to say about Columbia Fleet Service:

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10/23/2024

Shout out to my guy Sebastian in truck 44. Came and got a brother off the side of the road in no time and dropped me off at my hotel. 5 stars all day



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10/18/2024

Tow truck driver Matt helped me tow my truck back to the yard & even dropped me off at my car. πŸ‘Œ



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09/24/2024

My tractor broke down on a dangerous thin shoulder of I95 south. company called Columbia Fleet Services and Matt in truck 50 came to help. He was friendly, very professional, and worked fast got me outta there and back to the yard in no time. Great Driver and Towing company!!



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09/07/2024

πŸš›πŸ’ͺ Huge shoutout to Matt, from Columbia Fleet Service for saving the day and towing our massive 78,000lb tractor-trailer rig today! πŸ™Œ His skill, professionalism, and can-do attitude made the whole process smooth, timely and stress-free. He even took us to a hotel afterwards, and made sure we were all set before heading out. If you're ever in need of a tow, this is the guy you want!! Thank You Matt, stay blessed πŸ’―%πŸ‘πŸšš #TowingExcellence #ColumbiaFleetService #Truckerlife #Towing



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08/26/2024

Great service. Sebatian was super cool and was patient with my situation went above and beyond. Rare quality service. Thanks Sebatian



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08/26/2024

Roger is a great guy, impeccable service with a great demeanor and professionalism. I would definitely recommend Columbia Fleet Thanks again Roger!



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08/09/2024

Needed assistance loading my flatbed trailer in the pouring rain. Sebastian showed up and was awesome! Very friendly and knowledgable. Thanks again for all the help. We’ll be calling again.



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07/29/2024

My Truck shut off in middle the lane 495 mm31 a minute later Columbia fleet service showed up and pulled me to the shoulder. The driver Sebastian was great got me to a safe spot. He was on his way to another and still took time out to help another tow company. Thank you



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07/26/2024

The technician ( Matt truck50) was very professional, quick and thorough. I’ve had quite a lot of experience with roadside repair lately and this experience was bar none. Thanks Columbia and thanks Matt for getting me rolling again!



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07/26/2024

Sebastian did an amazing job getting out of there .



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07/11/2024

This review is long overdue, on June 30, 2024, I rented a Penske truck from Milford, DE, to travel to District Heights, MD. Little did I know the truck was faulty. We left DE around 7am, without going into every detail about 25 minutes from my destination the truck started shaking, I stopped thinking something was wrong with one of the tires, after checking I found nothing wrong with the tires. Get back into the truck proceed to travel about 10 minutes later there is this loud pop and the truck begins shaking ferociously. This was such a frightening experience because had their been more traffic on the highway (US 50), God only knows what could have happened. Finally, gaining enough control to pull off to the shoulder and not even in a safe place to see what was happening, when I noticed the tire had blown. I called Penske and told them what happened, they said they would send someone out. Long story short after about 2 hours someone came and said the truck had to be towed because 5 of the 8 lug nuts were missing, after another couple of hours and a half the tow truck driver came however without another unit. So the story ends with an angel by the name of Roger who made sure we were safe and got to safety. There should be more caring people like him in the business of working with the public. Thank you Roger you were a blessing and we appreciate all you did. Sincerely, Shirley Frisby



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07/09/2024

My truck broke down on 495, Roger came out and did an amazing job getting me back to my job. I really appreciate him after being stuck on the side of the road for three hours. He’s a great guy and I hope the company values his hard work



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07/08/2024

Matt towed our class A to our destination. He made it look easy. Very professional, courteous and thorough. Thanks, Jim S.



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06/23/2024

Excellent service, fast, and efficient from Sebastian.



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05/31/2024

MATT TT#50 Matt was extremely professional, Quick with the tow handle my tractor with Care . He got me off of the side of the road and into a repair shop with no issues More importantly no further damage done to the tractor. Great job. MATT



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05/28/2024

I had great service from Matt in truck #50 he came and recovered the truck in good time



05/24/2024

I picked up a truck from a facility in Jessup to take to our shop in York, Pa. for a warranty repair. The truck broke down on a very busy highway. Matt, from Columbia was sent out to tow me in. Matt is definite asset to Columbia Fleet Service. He is very knowledgeable and confident with his work. In addition he was very polite and friendly. Thank you Matt for the quick response and saving my Friday.



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05/23/2024

My truck Broke down middle of the road at I95 S my company called Columbia fleet towing they come fast and very professional and courteous especially tow truck driver not sure I put the right name but anyway Sebastian amazing gentleman definitely recommend them?? ever broke down Maryland near Baltimore ?



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05/19/2024

Matt with truck 50 was outstanding. Quick, professional and friendly. He got me back on the road quickly.



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05/17/2024

Fast response and great service . Definitely recommend !



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05/16/2024

Matt was very quick at responding and professional did everything he could to get my truck and myself back safely ! Always my first call when I need a tow 10 stars!!??



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05/15/2024

Matt Trac #50 Got to me in timely manner! Called multiple times to update his eta, Professional, and got me back safe and sound so you're in good hands if Matt coming to rescue you off the side of the road!



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04/26/2024

Used this company twice on the same day two different drivers named Matt and Sébastien. Absolutely a pleasure working with these guys. They were very helpful and did not stand around waiting for me. Of all the tow drivers l met, I'll rate them a 10. Thanks so much for helping me complete my task. Ps. I never write reviews but this was a must



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03/02/2024

Last night (3/1/24) I had Matt, tow truck #50 come rescue me in the heart of DC. Broke down with my rig and 48' flatbed. Matt was by far the most professional tow truck operator I have dealt with ever! Great communication with keeping me up to date on his ETA, speed at dropping my replacement truck and rebooking. But he also went out his way to make sure I was all set and even blocked the road so I could safely u-turn and get heading out of the city the correct way!! I would 100% recommend Matt and this tow company!!



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02/28/2024

Great service had a signal light out on my trailer they got me in out within a hr everyone is extremely nice I recommend this place to any trucker that's in Maryland



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02/25/2024

Have used them for a long time now always have had good luck with them



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12/28/2023

Great experience with the driver of truck 50. Made my life easier in a bad situation.



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12/11/2023

Sebastian was cool fast good service



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12/04/2023

Very professional, the worker knows what he doing. That worked on my truck. Office personnel was friendly and helpful.



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11/26/2023

My roadside mechanic Matt was the most professional and helpful person anyone could of asked for. Thanks Columbia Fleet.



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11/16/2023

Got my truck fixed in a day back road nice people to work with thanks.



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11/14/2023

Twice within the week, I got towed by Matt (truck 50). He arrived well within the window of time stated. He's a very cordial person and overall a great professional!



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10/22/2023

This Co hauled my container to my new property. I specifically want to comment on how professional the driver, Matt #15, was. He was communicative the morning of delivery and stayed in contact as he got close. My property was just cleared wide enough for the container, about 150' long, and Matt backed in no problem, was a pro, and even lent a hand with the placement blocks. Will Def recommend.



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10/13/2023

Best fleet service around.



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10/12/2023

I had gotten my truck worked on here the workers was very professional and friendly.



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10/10/2023

Let's begin with outstanding service! My driver, Matt of tow truck 50, came to my rescue very early in the morning. He was given instructions on the repair on trailer left at one of my customer and he did a superb job. He had excellent communication plus sent pictures on the finished repair. Thanks for helping my company in pinch.



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10/07/2023

I had a brake locked up and needed a tow Matt came out within 2 hours of my Co letting me know someone was on the way when he got there, I told him what the problem was and he did what he needed to do and we were on the way back to my terminal.



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09/28/2023

Matt was Great help and waste no time getting the job done & Helpful Truck #50! Thank You & God Bless



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09/20/2023

Sebastian really help me out.. best ever if I ever get broke down I prefer him to come every time.. quick reliable and safe.



09/19/2023

The wrecker driver, Sebastian, very professional and got me off the side of the road pretty quickly. Great guy.



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08/18/2023

Mr Sebastian Was Very Helpful Nice Guy Quick Repair An Got My Truck Up An Running Thanks Bud



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08/11/2023

Long story short, I had to call them twice. I had a driver broken down in Jessup. They were very friendly, considerate and knowledgeable. We ended up bringing another truck up and towing the broken one back. It was taking too long for our vendor and theirs to get the part. They even took my driver to a hotel. They tried going over and beyond. Even if they were unable to fix this issue, it wasn't their fault. I will definitely reach out to them again if I ever have a driver broken down in or around Jessup. Thank you to everyone Rick and I dealt with for about 2 and a half days.



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07/24/2023

Good



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07/17/2023

They work really fast and we're polite, serious, and my tow truck driver was experience and diligent I believe his name is Sebastian he was very professional.



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07/05/2023

They are GREAT! Especially Matt Berberian (who I have been dealing with). We had the CAT Converter stolen from our moving truck and he answered right away, gave estimate, and got parts ordered all in the same day!



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07/03/2023

Fast and courteous staff! Fixed the minor issue with my Volvo truck...



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06/23/2023

Sebastian was great very good with his job got me back in good time awesome work sir keep it up.



06/14/2023

My tractor broke down on the highway and had the pleasure of having Sebastian assist me. He was very professional and knowledgeable about his job. I like to ask questions and he was more than happy to provide answers. Awesome guy and awesome service.



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05/15/2023

Sebastian was very professional, took time from his day stop to give a helping hand without be asked



reviewiconI highly recommend.
Towing & Recovery, near Glen Burnie, MD
05/04/2023

Broke down on i70E just west of Baltimore. My company dispatched these guys out to get towed to Glen Burnie and they are awesome! Matt was the driver and he's the man for the job! He was punctual, professional, and made it look easy. He deserves a raise!



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04/21/2023

They were quick and efficient.



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02/28/2023

I purposely waited to do this review. I wanted to be fair and take emotion out of the equation. First and foremost, let me be clear about the quality of workmanship they put out, which is second to none. I have absolutely no problem acknowledging that they are fast, friendly, and professional. They got me out of a jam in a hurry. The only issue I have is more my fault than there's. ALWAYS always always get a quote on the work to be performed BEFORE it's done. Just because they have a great price on one thing don't mean that they will have great pricing across the board. All in all, I still wouldn't hesitate to call them for repairs to my big truck. These guys are the heat!



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01/09/2023

My driver was very awesome and he helped me out a lot. Thank you!!



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01/07/2023

Very friendly and punctual



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12/27/2022

Sebastian got me out of a tight spot when my work truck was stuck. Sebastian was totally professional and a pleasure to be around. I didn't know there was a second step to putting my vehicle in AWD and he had the decency to not bust my balls over it. Give that man a raise.



12/19/2022

Sebastian came out to haul my car hauler and did an outstanding job. Very nice guy! Knew what he was doing and got the job done quickly! Appreciate the timely service, thanks very much!



12/07/2022

I couldn't thank these guys enough. I needed a heavy load repositioned and they gave me a quote and time line and stuck to both. Their equipment and operator made the move easy and they got me back on the road with no problems. I've seen tow companies absolutely rip truck drivers and companies off but these guys were fair and honest. Thanks again guys.



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10/25/2022

Sebastian provides good customer service. Not only that, he is one of the best at his job I appreciate the good customer service & conversation through a trouble time.



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10/19/2022

Sebastian was very professional and friendly. He gave to my company VenusChTransport a five stars service. Thanks a lot... keeping rolling!!



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10/19/2022

Excellent, Sebastian!



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10/04/2022

Quick



09/30/2022

UPS sleeper Driver out of Chicago, Sebastián showed up on time and towed us to Penske. He was super helpful and cool as the the other side of the pillow. Great first time impression.



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08/11/2022

Sebastian, thanks for the prompt service.



07/27/2022

My gratitude to Fleet Columbia especially to Pete the mechanic! I stack at company where I went for pick up, my truck won't to start, it was wire problem! I called them they send the repair truck mechanic came listened to me and extinguished the problem! Good service, well people! God bless you!



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07/01/2022

Yeah I'm calling it to give to Columbia Fleet service To Sebastian the tow driver The Best credit ever.



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06/24/2022

What can I say? Thank you!!! What a wonderful shop and people. My trailer broke down just around the corner and when I was searching I found this place is the closest one and I parked my truck @TA and walked to the shop they searched the part and got the estimate on the next day. My worry was it may take longer to get fix but the professional John told me he will do the best and he did it! What a nice person and his colleagues at the office are all nice and helpful.



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06/23/2022

Well let me start by saying the work that they do is Aces!! I've taken several trucks of the company that I work for there for maintenance and they've done awesome jobs on each. However due to there incredibly amazing staff and work that they provide they tend to get a little swamped. So things take a little longer than expected. But like I always say "Take your time do it right so you ain't gotta come back and fix it later". So if it's truck related and you're in the area CALL COLUMBIA FLEET SERVICE!!!!!!!!



04/27/2022

We launched a new start up business called " Smash My Trash" in March 2022. Shortly after launch we sprung a hydraulic leak that required precision work on an unusual piece of equipment. I was connected with their technician, Chris Murphy who took the lead. He took the time to review our video tutorials on how to remove the sensitive parts of the machine as well as to complete the repair. The repair was diagnosed on Friday, however, parts were unavailable until Monday. Chris came in an hour early (6am) on a Monday to complete the repair and had us on the road by 7:30am for our first scheduled job of the week/day. They are my fleet service for life!!! I appreciate all of the efforts, attention to detail and the exceptional customer service. Thank you fellas!!



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04/07/2022

Excellent service in a little bit of time, thx for getting me back on the road.



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03/18/2022

Great value



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02/21/2022

Towed my tractor and trailer about 90 miles. Very prompt, professional and the price was very fair. I will be using again if in the area.



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02/17/2022

Great service!



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01/29/2022

Really helped me out of a jam I guess. Quick response times.



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01/27/2022

Julayne was awesome ! She was super helpful with all of my questions and made sure everything was taken care of properly for me! Thanks again!



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01/24/2022

Sebastian is a cool dude, very prompt and professional.



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01/05/2022

Tractor got stuck in the ice and my company sent another company to pull us out. Their guy didn't bother stopping, just driving by saying that it was "impossible..." That's when my company called Colombia Fleet Towing and when Sabastian got there he had us out in 5 minutes. Awesome guys and got out as fast as they could. Save yourself some time and just call these guys



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01/04/2022

Sebastion was very prompt and courteous. My full sized tractor trailer was towed safely and professionally.



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12/27/2021

The service was excellent.



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11/08/2021

Surprised how fast they got me in and repaired. Mr. Steve was knowledgeable and helpful. He explained everything to in great detail. I feel like I learned something. Will definitely recommend this place.



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11/01/2021

The guys were professional, I like that I didn't have to wait long. Sebastian helped me right away, they were dynamite would recommend for your repair.



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10/29/2021

Had a breakdown on the capital beltway, sebastian responded and was very professional, kept me up to date on his ETA and overall was amazing help getting me out the weather so that I could go home when I was supposed to. Overall a great experience aside for the traffic, which is at no fault to anyone but the DC area.



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10/28/2021

Sebastian is the man!



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10/02/2021

Sebastian was a life saver he came roadside and towed me back to terminal safe&sound I refer anyone in the DMV area to use their services be sure to ask for Sebastian



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09/29/2021

Very professional and attentive to the customer's needs. Here's to jobs well done.



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09/29/2021

Sebastian was a great help to me when I broke my drive shaft he was a total professional when I was in a really bad situation I truly appreciate everything he did to get me safely off the side of the interstate



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09/15/2021

DUSTIN THIS GUY IS AWSOME THIS COMPANY SHOULD BE PROUD OF HIM



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08/05/2021

They done real good job and I appreciate it though what is again Dustin Dustin Sebastian



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08/03/2021

Dustin B, Is and was Very Knowledgeable and Prompt with this unit 1131 for Hansen&Adkins , Very well respectful Great Company Presentation.



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07/30/2021

One of the best experience today professional great worker got every done everything done fast and safely a good person to talk to thanks for the rescue DUSTIN much love



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07/29/2021

Had to have my tractor/trailer (78' long, 75K lbs) towed yesterday. Dustin, tow truck driver, arrived earlier than anticipated. He had my truck hooked and on the way to Kenworth dealership in about 30 mins. Have been towed a couple of times before. It took other drivers much longer. It did not take long for me to realize Dustin knew what he was doing. He paid particular attention to safety of my truck (large sleeper (120") and loaded trailer (enclosed car hauler with extended bubble on front). He was very professional, safe, and personable. He did an excellent job! Highly recommend his services!



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07/24/2021

Got a tow from Dustin was a great experience he was on time and very professional he went above and beyond would definitely use this company again



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07/15/2021

Very professional people to work with and they know what they are doing specifically with heavy duty trucks and busses.They have excellent customer service and they take the time to explain to me what's wrong with my bus and provide me with the plan. Thank you so much Columbia fleet for all your help. Definitely I will be a customer for good.



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06/17/2021

they have every good service. I trust them



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06/15/2021

Reliable service



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06/11/2021

Great shop for truck repairs.



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05/31/2021

Had a budget truck break down and needed to get a new truck. They used Columbia Fleet Services for this swap and the company as well as the driver, Dustin, were amazing. The driver honestly made the experience a lot better and a lot less stressful than budget had already made it. He gave me valuable information on towing my car trailer behind the truck as well helped me get the new truck set back up. He even waited for 3 hours in his truck while the unload/load team swapped the trucks. Would highly recommend to anyone looking to get great service very fast.



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05/06/2021

Very quick repairs, and a awesome staff. Very nice shop!



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04/17/2021

My tractor trailer broke down Dustin came out towed the truck awesome job



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04/14/2021

Had to get my semi towed today. Called Columbia fleet service, driver showed up on time, didn't have to wait long. Dustin was the tow truck guy's name, great guy knew what he was doing. Got me to my destination on time. Lastly, their price was reasonable as well.



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04/10/2021

A great shop to call if in need.



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04/08/2021

Had to have my air dryer replaced except for the wait because they didn't have the part and Kenworth had to have it overnight-ed this crew from original contact to leaving their yard were professional and helpful the whole time. Great job



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03/15/2021

If you are stuck in a pickle and don?t want to get taken advantage of, call these guys! My engine was overheating so I had to pull over on I-95, Paul was very helpful and got me back up and running in no time! Even went to the parts store to pick a part up, if that?s not roadside assistance i don?t know what is. ??



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02/15/2021

Really impressed!!! Great shop , fair fast Thank you !!!



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02/06/2021

Excellent service



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01/24/2021

pretty fair to me



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12/28/2020

Was towed by Dustin and was super happy with his service will definitely use again!



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11/30/2020

Fast response and major repair completed on the roadside



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11/04/2020

I was told they would be there in 90 minutes but they came way before that.I want to thank Dustin for his professionalism and quality service



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10/07/2020

Dustin Blan was very professional and knowledgeable about his job. He answered all my questions without any problems. He also went above and beyond his job. If I ever need assistance again I would call on this company due to Dustin and his great job. Thank you, again for all you did.



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10/06/2020

On 10/2 called for a tow I was shocked that they didn't charge by the mile so the cost was 900 to get towed an hour plus up to Hagerstown MD from Jessup anyhow called up Columbia after calling T/A showed up in 15 min the driver DUSTIN is the man he made sure he got my truck dropped and then made sure I got to my room safe much appreciated you really don't find companies like this you guys keep up the great work



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10/05/2020

Got towed by Dustin very cool calm and collective guy ..was prompt with getting to me on time and getting truck hooked up safely and brought to a safe place..I would definitely use this company again and recommend this towing company .



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09/30/2020

Columbia Fleet always provides top notch service.



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09/29/2020

This is one of the most honest and reasonable shops we have ever worked with. Very fair pricing on every repair they have conducted for us. A breath of fresh air in this industry.



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09/17/2020

Fast service when you get there early



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09/05/2020

Nice and friendly staff



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09/03/2020

Professional, affordable, and reliable! Will use again when in the area. Highly recommend if you are in a jam



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07/23/2020

Dustin was very professional and knowledgeable. Very polite and very easy to talk to. Recommend these guys to any one.



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07/07/2020

Dustin, did a great job real nice guy



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07/07/2020

Great service and great people! Andy and Joseph are amazing and very professional. Highly recommend this company!



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03/17/2020

Techs very professional



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02/03/2020

They take care of me right away with no problems.


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Quality work, great with car carriers, thanks for getting me rolling again guys.


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Got my truck worked on at this shop. Owner is a very nice guy. He worked with me, left very happy. Thanks!


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Completes work in a timely fashion.


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I been a truck driver for 35 years and I can tell you this shop is no joke. I've gone to this place for a real long time. I live over there in Dundalk and there are shops around there but I don't go to them because they aren't as good as this place. I will drive over to Jessup eveytime I need work on my tractor. Thanks for doing a great job.


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Very fast and courteous service.Prices are reasonable. Road service was quick and efficient.


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Reliable & Dependable, 24/7! Great service!



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Great services!


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Repairs were done in a timely manner, and prices were very reasonable.


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They do their best to get you in and out as quickly as possible. Great crew...great shop



Reviews

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Shout out to my guy Sebastian in truck 44. Came and got a brother off the side of the road in no time and dropped me off at my hotel. 5 stars all day

, 10/23/2024

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Tow truck driver Matt helped me tow my truck back to the yard & even dropped me off at my car. πŸ‘Œ

, 10/18/2024

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My tractor broke down on a dangerous thin shoulder of I95 south. company called Columbia Fleet Services and Matt in truck 50 came to help. He was friendly, very professional, and worked fast got me outta there and back to the yard in no time. Great Driver and Towing company!!

, 09/24/2024

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