REVIEWS
You Don't Have to Take Our Word for It!
Here's what some of our satisfied customers have to say about Columbia Fleet Service:
The tow guy Big Rog came out @ 3 am to tow my truck and was friendly and helpful and knowledgeable of the job that needed to get done and Columbia fleet prices were good
kashif rehman
Columbia Fleet Service moved two shipping containers for us. They worked with us to use two rollback trucks even though the original dispatcher (another company) told them to use a land haul trailer. They got the job done in one day, and we were pleased with their work!
Teresa Sabol
Big Rog was probably the most personable tow truck driver I’ve encountered. Just be prepared from the time you meet him to the time he drops you off that you will be having great conversation. Meaning no naps allowed in his rig.
Jordan Greene
Had an issue with my driver side window. Pete fixed the issue to the best of his ability and Big Rog promptly towed the truck. Very knowledgeable and friendly staff. Thanks!
Yannick Nero
Ray was outstanding 👍🏻💪🏻
S A (AXEMASTER)
Roger was great and very professional. Highly recommend a raise.
Sean
I have had experiences with tow companies. COLUMBIA FLEET SERVICE was very fast and fair. And I met a great guy Roger- Big Rog was very knowledgeable and helpful from start to finish. I thought my situation was pretty bad but once he assessed the situation I started feeling better no one wants to be towed but if I ever have to again I’m definitely calling for Big Rog at COLUMBIA FLEET SERVICE thanks again 🙌🏽
Chris Hardy
One of Columbia Services tow drivers, Gerard, came and got me me from a predatory tow service in Baltimore on 68th street. I say predatory because they assured me they could tow me and replace the turbo on my Peterbilt mx13. Upon arrival they prepared a quote that took most of the afternoon of $25 thousand and change. Needless to say I drove my disabled truck off their property and called Columbia, hence Gerard. Alex at Columbia assured me they could install a turbo for a reasonable price. His estimate was about 9000 including a 4800 buck turbo. They had to order the part so I set a couple days, but the day they got it they installed it and sent me on my way same-day at the quoted price. I Thank, all of you at Columbia Service.
Jack Wright
Fast and efficient Roadside service. Tech Jimmy provided awesome service.
E Phillips
I've been using Columbia Fleet Service for my towing needs for years now, they've always done a great job and they're prices are great and honest. We just had Matt out unstacking nearly thirty brand new flatbed trailers for our location in Essex, MD - even though it was brutally cold (real feel of 3 degrees) he helped us get them on the ground safely and quickly.
Kelland Bailey
Sebastian was very helpful and informative. He deserves a raise.
Marcel Carr (Cel)
Columbia was the only one who awnsered the phone on a weekend, great communication, quick with the tow on a loaded semi. Sébastien in unit 44 is knowledgeable, know what he was doing and did a fantastic job getting me into the shops yard. He also took me to the hotel.. So far 10 out 10 would recommend this outfit, as an owner op it's hard to find honest people. Will update on the shop side when we get thru that fun.
Cory Sunderman
The service was great the knowledge on repair was even better. The one main issue is the driver's lounge. It feels like you're in a 5th grade detention room, but at least they have water. 🤟
chad Williams
Real professionals. Ownest service and fair pricing. We cooperated several times.
Matt Bogunovic
Thank you so much for your help Mr.Pat and big thanks to Mr.Mat Tow Truck Driver did the wonderful job, May God bless both.
Dilmit Anand
Shout out to my guy Sebastian in truck 44. Came and got a brother off the side of the road in no time and dropped me off at my hotel. 5 stars all day
Osiris X
Tow truck driver Matt helped me tow my truck back to the yard & even dropped me off at my car. 👌
craig pauley
My tractor broke down on a dangerous thin shoulder of I95 south. company called Columbia Fleet Services and Matt in truck 50 came to help. He was friendly, very professional, and worked fast got me outta there and back to the yard in no time. Great Driver and Towing company!!
Eddwar Arroyo
🚛💪 Huge shoutout to Matt, from Columbia Fleet Service for saving the day and towing our massive 78,000lb tractor-trailer rig today! 🙌 His skill, professionalism, and can-do attitude made the whole process smooth, timely and stress-free. He even took us to a hotel afterwards, and made sure we were all set before heading out. If you're ever in need of a tow, this is the guy you want!! Thank You Matt, stay blessed 💯%👏🚚 #TowingExcellence #ColumbiaFleetService #Truckerlife #Towing
Michael Wagner
Great service. Sebatian was super cool and was patient with my situation went above and beyond. Rare quality service. Thanks Sebatian
Jermaine Peters
Roger is a great guy, impeccable service with a great demeanor and professionalism. I would definitely recommend Columbia Fleet Thanks again Roger!
ali naqvi
Needed assistance loading my flatbed trailer in the pouring rain. Sebastian showed up and was awesome! Very friendly and knowledgable. Thanks again for all the help. We’ll be calling again.
Shane Hall
My Truck shut off in middle the lane 495 mm31 a minute later Columbia fleet service showed up and pulled me to the shoulder. The driver Sebastian was great got me to a safe spot. He was on his way to another and still took time out to help another tow company. Thank you
Lesley Graber
The technician ( Matt truck50) was very professional, quick and thorough. I’ve had quite a lot of experience with roadside repair lately and this experience was bar none. Thanks Columbia and thanks Matt for getting me rolling again!
Raymond Sabatelli
Sebastian did an amazing job getting out of there .
deandre1532
This review is long overdue, on June 30, 2024, I rented a Penske truck from Milford, DE, to travel to District Heights, MD. Little did I know the truck was faulty. We left DE around 7am, without going into every detail about 25 minutes from my destination the truck started shaking, I stopped thinking something was wrong with one of the tires, after checking I found nothing wrong with the tires. Get back into the truck proceed to travel about 10 minutes later there is this loud pop and the truck begins shaking ferociously. This was such a frightening experience because had their been more traffic on the highway (US 50), God only knows what could have happened. Finally, gaining enough control to pull off to the shoulder and not even in a safe place to see what was happening, when I noticed the tire had blown. I called Penske and told them what happened, they said they would send someone out. Long story short after about 2 hours someone came and said the truck had to be towed because 5 of the 8 lug nuts were missing, after another couple of hours and a half the tow truck driver came however without another unit. So the story ends with an angel by the name of Roger who made sure we were safe and got to safety. There should be more caring people like him in the business of working with the public. Thank you Roger you were a blessing and we appreciate all you did. Sincerely, Shirley Frisby
Shirley Frisby
My truck broke down on 495, Roger came out and did an amazing job getting me back to my job. I really appreciate him after being stuck on the side of the road for three hours. He’s a great guy and I hope the company values his hard work
Bryan Burnett
Matt towed our class A to our destination. He made it look easy. Very professional, courteous and thorough. Thanks, Jim S.
Jim Shoener
Excellent service, fast, and efficient from Sebastian.
iDonnie Bio
MATT TT#50 Matt was extremely professional, Quick with the tow handle my tractor with Care . He got me off of the side of the road and into a repair shop with no issues More importantly no further damage done to the tractor. Great job. MATT
Wise Guy
I had great service from Matt in truck #50 he came and recovered the truck in good time
Natural Born Hustlers Day 2 Day Trend
I picked up a truck from a facility in Jessup to take to our shop in York, Pa. for a warranty repair. The truck broke down on a very busy highway. Matt, from Columbia was sent out to tow me in. Matt is definite asset to Columbia Fleet Service. He is very knowledgeable and confident with his work. In addition he was very polite and friendly. Thank you Matt for the quick response and saving my Friday.
David Ahearn
My truck Broke down middle of the road at I95 S my company called Columbia fleet towing they come fast and very professional and courteous especially tow truck driver not sure I put the right name but anyway Sebastian amazing gentleman definitely recommend them?? ever broke down Maryland near Baltimore ?
John Fernandez
Matt with truck 50 was outstanding. Quick, professional and friendly. He got me back on the road quickly.
james kelch
Fast response and great service . Definitely recommend !
DeVonte Bell
Matt was very quick at responding and professional did everything he could to get my truck and myself back safely ! Always my first call when I need a tow 10 stars!!??
Zues Prime
Matt Trac #50 Got to me in timely manner! Called multiple times to update his eta, Professional, and got me back safe and sound so you're in good hands if Matt coming to rescue you off the side of the road!
Malcolm Gaskins
Used this company twice on the same day two different drivers named Matt and Sébastien. Absolutely a pleasure working with these guys. They were very helpful and did not stand around waiting for me. Of all the tow drivers l met, I'll rate them a 10. Thanks so much for helping me complete my task. Ps. I never write reviews but this was a must
Leroy Washington
Last night (3/1/24) I had Matt, tow truck #50 come rescue me in the heart of DC. Broke down with my rig and 48' flatbed. Matt was by far the most professional tow truck operator I have dealt with ever! Great communication with keeping me up to date on his ETA, speed at dropping my replacement truck and rebooking. But he also went out his way to make sure I was all set and even blocked the road so I could safely u-turn and get heading out of the city the correct way!! I would 100% recommend Matt and this tow company!!
Travis LaRock
Great service had a signal light out on my trailer they got me in out within a hr everyone is extremely nice I recommend this place to any trucker that's in Maryland
Aaron Mclean
Have used them for a long time now always have had good luck with them
Reginald Reynolds
Great experience with the driver of truck 50. Made my life easier in a bad situation.
Peter Magnone
Sebastian was cool fast good service
Dante Griffin
Very professional, the worker knows what he doing. That worked on my truck. Office personnel was friendly and helpful.
Charles Mccraw
My roadside mechanic Matt was the most professional and helpful person anyone could of asked for. Thanks Columbia Fleet.
Arnold Clark
Got my truck fixed in a day back road nice people to work with thanks.
Jon Bender
Twice within the week, I got towed by Matt (truck 50). He arrived well within the window of time stated. He's a very cordial person and overall a great professional!
Delfon Hare
This Co hauled my container to my new property. I specifically want to comment on how professional the driver, Matt #15, was. He was communicative the morning of delivery and stayed in contact as he got close. My property was just cleared wide enough for the container, about 150' long, and Matt backed in no problem, was a pro, and even lent a hand with the placement blocks. Will Def recommend.
Brenda Thorn
Best fleet service around.
Colin Crampton
I had gotten my truck worked on here the workers was very professional and friendly.
DERRICK SHANNON
Let's begin with outstanding service! My driver, Matt of tow truck 50, came to my rescue very early in the morning. He was given instructions on the repair on trailer left at one of my customer and he did a superb job. He had excellent communication plus sent pictures on the finished repair. Thanks for helping my company in pinch.
Love Savior
I had a brake locked up and needed a tow Matt came out within 2 hours of my Co letting me know someone was on the way when he got there, I told him what the problem was and he did what he needed to do and we were on the way back to my terminal.
Willie Stewart
Matt was Great help and waste no time getting the job done & Helpful Truck #50! Thank You & God Bless
Joseph Dunston
Sebastian really help me out.. best ever if I ever get broke down I prefer him to come every time.. quick reliable and safe.
Zeno Brown
The wrecker driver, Sebastian, very professional and got me off the side of the road pretty quickly. Great guy.
uberroho64
Mr Sebastian Was Very Helpful Nice Guy Quick Repair An Got My Truck Up An Running Thanks Bud
Nathaniel Bradley
Long story short, I had to call them twice. I had a driver broken down in Jessup. They were very friendly, considerate and knowledgeable. We ended up bringing another truck up and towing the broken one back. It was taking too long for our vendor and theirs to get the part. They even took my driver to a hotel. They tried going over and beyond. Even if they were unable to fix this issue, it wasn't their fault. I will definitely reach out to them again if I ever have a driver broken down in or around Jessup. Thank you to everyone Rick and I dealt with for about 2 and a half days.
Tona Marie
Good
Sardor Yalgoshov
They work really fast and we're polite, serious, and my tow truck driver was experience and diligent I believe his name is Sebastian he was very professional.
Ricardo Escobedo
They are GREAT! Especially Matt Berberian (who I have been dealing with). We had the CAT Converter stolen from our moving truck and he answered right away, gave estimate, and got parts ordered all in the same day!
Brandy Naecker
Fast and courteous staff! Fixed the minor issue with my Volvo truck...
Pernell Richardson
Sebastian was great very good with his job got me back in good time awesome work sir keep it up.
Ronald Simpson
My tractor broke down on the highway and had the pleasure of having Sebastian assist me. He was very professional and knowledgeable about his job. I like to ask questions and he was more than happy to provide answers. Awesome guy and awesome service.
Jonathan Hart
Sebastian was very professional, took time from his day stop to give a helping hand without be asked
Joe Hall Jr
Broke down on i70E just west of Baltimore. My company dispatched these guys out to get towed to Glen Burnie and they are awesome! Matt was the driver and he's the man for the job! He was punctual, professional, and made it look easy. He deserves a raise!
Matt Hillis
Great serviceThey were quick and efficient.
Bridget Gentleman
I purposely waited to do this review. I wanted to be fair and take emotion out of the equation. First and foremost, let me be clear about the quality of workmanship they put out, which is second to none. I have absolutely no problem acknowledging that they are fast, friendly, and professional. They got me out of a jam in a hurry. The only issue I have is more my fault than there's. ALWAYS always always get a quote on the work to be performed BEFORE it's done. Just because they have a great price on one thing don't mean that they will have great pricing across the board. All in all, I still wouldn't hesitate to call them for repairs to my big truck. These guys are the heat!
Demetris Murphy
My driver was very awesome and he helped me out a lot. Thank you!!
Gee Brown
Very friendly and punctual
Calvin Mcmurren
Sebastian got me out of a tight spot when my work truck was stuck. Sebastian was totally professional and a pleasure to be around. I didn't know there was a second step to putting my vehicle in AWD and he had the decency to not bust my balls over it. Give that man a raise.
Ford Orns
Sebastian came out to haul my car hauler and did an outstanding job. Very nice guy! Knew what he was doing and got the job done quickly! Appreciate the timely service, thanks very much!
John Woody
I couldn't thank these guys enough. I needed a heavy load repositioned and they gave me a quote and time line and stuck to both. Their equipment and operator made the move easy and they got me back on the road with no problems. I've seen tow companies absolutely rip truck drivers and companies off but these guys were fair and honest. Thanks again guys.
Jeremy P Cox
Sebastian provides good customer service. Not only that, he is one of the best at his job I appreciate the good customer service & conversation through a trouble time.
Kaleem Randle
Sebastian was very professional and friendly. He gave to my company VenusChTransport a five stars service. Thanks a lot... keeping rolling!!
Esteban Ch
Excellent, Sebastian!
Monica T
Quick
ergashoff official
UPS sleeper Driver out of Chicago, Sebastián showed up on time and towed us to Penske. He was super helpful and cool as the the other side of the pillow. Great first time impression.
Antuane Franklin
Sebastian, thanks for the prompt service.
Eric C.
My gratitude to Fleet Columbia especially to Pete the mechanic! I stack at company where I went for pick up, my truck won't to start, it was wire problem! I called them they send the repair truck mechanic came listened to me and extinguished the problem! Good service, well people! God bless you!
Damir Ismailov
Yeah I'm calling it to give to Columbia Fleet service To Sebastian the tow driver The Best credit ever.
Anthony Mullins
What can I say? Thank you!!! What a wonderful shop and people. My trailer broke down just around the corner and when I was searching I found this place is the closest one and I parked my truck @TA and walked to the shop they searched the part and got the estimate on the next day. My worry was it may take longer to get fix but the professional John told me he will do the best and he did it! What a nice person and his colleagues at the office are all nice and helpful.
Seyoum Zenebe
Well let me start by saying the work that they do is Aces!! I've taken several trucks of the company that I work for there for maintenance and they've done awesome jobs on each. However due to there incredibly amazing staff and work that they provide they tend to get a little swamped. So things take a little longer than expected. But like I always say "Take your time do it right so you ain't gotta come back and fix it later". So if it's truck related and you're in the area CALL COLUMBIA FLEET SERVICE!!!!!!!!
Daniel Solorio
We launched a new start up business called " Smash My Trash" in March 2022. Shortly after launch we sprung a hydraulic leak that required precision work on an unusual piece of equipment. I was connected with their technician, Chris Murphy who took the lead. He took the time to review our video tutorials on how to remove the sensitive parts of the machine as well as to complete the repair. The repair was diagnosed on Friday, however, parts were unavailable until Monday. Chris came in an hour early (6am) on a Monday to complete the repair and had us on the road by 7:30am for our first scheduled job of the week/day. They are my fleet service for life!!! I appreciate all of the efforts, attention to detail and the exceptional customer service. Thank you fellas!!
Greg Rogers
Excellent service in a little bit of time, thx for getting me back on the road.
Kenny Gbade
Great value
Willa Boening
Towed my tractor and trailer about 90 miles. Very prompt, professional and the price was very fair. I will be using again if in the area.
Duane Clever
Great service!
Jodi Baier
Really helped me out of a jam I guess. Quick response times.
John Zisa
Julayne was awesome ! She was super helpful with all of my questions and made sure everything was taken care of properly for me! Thanks again!
Chris Lathroum
Sebastian is a cool dude, very prompt and professional.
Altoris
Tractor got stuck in the ice and my company sent another company to pull us out. Their guy didn't bother stopping, just driving by saying that it was "impossible..." That's when my company called Colombia Fleet Towing and when Sabastian got there he had us out in 5 minutes. Awesome guys and got out as fast as they could. Save yourself some time and just call these guys
Stephen Ellis
Sebastion was very prompt and courteous. My full sized tractor trailer was towed safely and professionally.
J Potts
The service was excellent.
Henry Frankovitch
Surprised how fast they got me in and repaired. Mr. Steve was knowledgeable and helpful. He explained everything to in great detail. I feel like I learned something. Will definitely recommend this place.
James Johnson,Jr
The guys were professional, I like that I didn't have to wait long. Sebastian helped me right away, they were dynamite would recommend for your repair.
Nathan Martin
Had a breakdown on the capital beltway, sebastian responded and was very professional, kept me up to date on his ETA and overall was amazing help getting me out the weather so that I could go home when I was supposed to. Overall a great experience aside for the traffic, which is at no fault to anyone but the DC area.
James Radford
Sebastian is the man!
Shawn Leroy
Sebastian was a life saver he came roadside and towed me back to terminal safe&sound I refer anyone in the DMV area to use their services be sure to ask for Sebastian
ORMOND VISUALS
Very professional and attentive to the customer's needs. Here's to jobs well done.
A.D. Jonsun
Sebastian was a great help to me when I broke my drive shaft he was a total professional when I was in a really bad situation I truly appreciate everything he did to get me safely off the side of the interstate
Thomas Sharpe
DUSTIN THIS GUY IS AWSOME THIS COMPANY SHOULD BE PROUD OF HIM
A S
They done real good job and I appreciate it though what is again Dustin Dustin Sebastian
William Greenlee
Dustin B, Is and was Very Knowledgeable and Prompt with this unit 1131 for Hansen&Adkins , Very well respectful Great Company Presentation.
Corey Pointer
One of the best experience today professional great worker got every done everything done fast and safely a good person to talk to thanks for the rescue DUSTIN much love
Justin Clark
Had to have my tractor/trailer (78' long, 75K lbs) towed yesterday. Dustin, tow truck driver, arrived earlier than anticipated. He had my truck hooked and on the way to Kenworth dealership in about 30 mins. Have been towed a couple of times before. It took other drivers much longer. It did not take long for me to realize Dustin knew what he was doing. He paid particular attention to safety of my truck (large sleeper (120") and loaded trailer (enclosed car hauler with extended bubble on front). He was very professional, safe, and personable. He did an excellent job! Highly recommend his services!
Paul Lewis
Got a tow from Dustin was a great experience he was on time and very professional he went above and beyond would definitely use this company again
Richard Johnson
Very professional people to work with and they know what they are doing specifically with heavy duty trucks and busses.They have excellent customer service and they take the time to explain to me what's wrong with my bus and provide me with the plan. Thank you so much Columbia fleet for all your help. Definitely I will be a customer for good.
Mina Andrawes
they have every good service. I trust them
Mohammad Sizar
Reliable service
Kenneth McCoy
Great shop for truck repairs.
Don Thompson
Had a budget truck break down and needed to get a new truck. They used Columbia Fleet Services for this swap and the company as well as the driver, Dustin, were amazing. The driver honestly made the experience a lot better and a lot less stressful than budget had already made it. He gave me valuable information on towing my car trailer behind the truck as well helped me get the new truck set back up. He even waited for 3 hours in his truck while the unload/load team swapped the trucks. Would highly recommend to anyone looking to get great service very fast.
Matt Chapman
Very quick repairs, and a awesome staff. Very nice shop!
Nathan Tolliver
My tractor trailer broke down Dustin came out towed the truck awesome job
Jesse Belanger
Had to get my semi towed today. Called Columbia fleet service, driver showed up on time, didn't have to wait long. Dustin was the tow truck guy's name, great guy knew what he was doing. Got me to my destination on time. Lastly, their price was reasonable as well.
Salman Cheema
A great shop to call if in need.
Wesley Hall
Had to have my air dryer replaced except for the wait because they didn't have the part and Kenworth had to have it overnight-ed this crew from original contact to leaving their yard were professional and helpful the whole time. Great job
Jim Jewell
If you are stuck in a pickle and don?t want to get taken advantage of, call these guys! My engine was overheating so I had to pull over on I-95, Paul was very helpful and got me back up and running in no time! Even went to the parts store to pick a part up, if that?s not roadside assistance i don?t know what is. ??
carlos garcia
Really impressed!!! Great shop , fair fast Thank you !!!
AVP TRANS
Excellent service
simtex360
pretty fair to me
Kendall Parker
Was towed by Dustin and was super happy with his service will definitely use again!
R J
Fast response and major repair completed on the roadside
RayN
I was told they would be there in 90 minutes but they came way before that.I want to thank Dustin for his professionalism and quality service
Tony Wellington
Dustin Blan was very professional and knowledgeable about his job. He answered all my questions without any problems. He also went above and beyond his job. If I ever need assistance again I would call on this company due to Dustin and his great job. Thank you, again for all you did.
Pamela Mathews
On 10/2 called for a tow I was shocked that they didn't charge by the mile so the cost was 900 to get towed an hour plus up to Hagerstown MD from Jessup anyhow called up Columbia after calling T/A showed up in 15 min the driver DUSTIN is the man he made sure he got my truck dropped and then made sure I got to my room safe much appreciated you really don't find companies like this you guys keep up the great work
Jack Burton's pork chop express
Got towed by Dustin very cool calm and collective guy ..was prompt with getting to me on time and getting truck hooked up safely and brought to a safe place..I would definitely use this company again and recommend this towing company .
Matthew Vatel
Columbia Fleet always provides top notch service.
ThePhantomEvoX
This is one of the most honest and reasonable shops we have ever worked with. Very fair pricing on every repair they have conducted for us. A breath of fresh air in this industry.
Cross Fox Trucking
Fast service when you get there early
Duane Abdul
Nice and friendly staff
Fawad Anjum
Professional, affordable, and reliable! Will use again when in the area. Highly recommend if you are in a jam
Dylan Steves
Dustin was very professional and knowledgeable. Very polite and very easy to talk to. Recommend these guys to any one.
Chris Wakefield
Dustin, did a great job real nice guy
Robert Hemmen
Great service and great people! Andy and Joseph are amazing and very professional. Highly recommend this company!
Robin Sahli
Techs very professional
Strat Security
They take care of me right away with no problems.
Ralph Driscoll
Quality work, great with car carriers, thanks for getting me rolling again guys.
Ryan M.
Got my truck worked on at this shop. Owner is a very nice guy. He worked with me, left very happy. Thanks!
Kavin
Completes work in a timely fashion.
Cierra O.
I been a truck driver for 35 years and I can tell you this shop is no joke. I've gone to this place for a real long time. I live over there in Dundalk and there are shops around there but I don't go to them because they aren't as good as this place. I will drive over to Jessup eveytime I need work on my tractor. Thanks for doing a great job.
Donnie J.
Very fast and courteous service.Prices are reasonable. Road service was quick and efficient.
Matthew B.
Reliable & Dependable, 24/7! Great service!
Tanya W.
Great services!
Chien K.
Repairs were done in a timely manner, and prices were very reasonable.
Bob H.
They do their best to get you in and out as quickly as possible. Great crew...great shop
James S.
Reviews
|
|
|
|
Partners
