You Don't Have to Take Our Word for It!
Here's what some of our satisfied customers have to say about Columbia Fleet Service:
I purposely waited to do this review. I wanted to be fair and take emotion out of the equation. First and foremost, let me be clear about the quality of workmanship they put out, which is second to none. I have absolutely no problem acknowledging that they are fast, friendly, and professional. They got me out of a jam in a hurry. The only issue I have is more my fault than there's. ALWAYS always always get a quote on the work to be performed BEFORE it's done. Just because they have a great price on one thing don't mean that they will have great pricing across the board. All in all, I still wouldn't hesitate to call them for repairs to my big truck. These guys are the heat!Demetris Murphy
My driver was very awesome and he helped me out a lot. Thank you!!Gee Brown
Very friendly and punctualCalvin Mcmurren
Sebastian got me out of a tight spot when my work truck was stuck. Sebastian was totally professional and a pleasure to be around. I didn't know there was a second step to putting my vehicle in AWD and he had the decency to not bust my balls over it. Give that man a raise.Ford Orns
Sebastian came out to haul my car hauler and did an outstanding job. Very nice guy! Knew what he was doing and got the job done quickly! Appreciate the timely service, thanks very much!John Woody
I couldn't thank these guys enough. I needed a heavy load repositioned and they gave me a quote and time line and stuck to both. Their equipment and operator made the move easy and they got me back on the road with no problems. I've seen tow companies absolutely rip truck drivers and companies off but these guys were fair and honest. Thanks again guys.Jeremy P Cox
Sebastian provides good customer service. Not only that, he is one of the best at his job I appreciate the good customer service & conversation through a trouble time.Kaleem Randle
Sebastian was very professional and friendly. He gave to my company VenusChTransport a five stars service. Thanks a lot... keeping rolling!!Esteban Ch
Excellent, Sebastian!Monica T
UPS sleeper Driver out of Chicago, Sebastián showed up on time and towed us to Penske. He was super helpful and cool as the the other side of the pillow. Great first time impression.Antuane Franklin
Sebastian, thanks for the prompt service.Eric C.
My gratitude to Fleet Columbia especially to Pete the mechanic! I stack at company where I went for pick up, my truck won't to start, it was wire problem! I called them they send the repair truck mechanic came listened to me and extinguished the problem! Good service, well people! God bless you!Damir Ismailov
Yeah I'm calling it to give to Columbia Fleet service To Sebastian the tow driver The Best credit ever.Anthony Mullins
What can I say? Thank you!!! What a wonderful shop and people. My trailer broke down just around the corner and when I was searching I found this place is the closest one and I parked my truck @TA and walked to the shop they searched the part and got the estimate on the next day. My worry was it may take longer to get fix but the professional John told me he will do the best and he did it! What a nice person and his colleagues at the office are all nice and helpful.Seyoum Zenebe
Well let me start by saying the work that they do is Aces!! I've taken several trucks of the company that I work for there for maintenance and they've done awesome jobs on each. However due to there incredibly amazing staff and work that they provide they tend to get a little swamped. So things take a little longer than expected. But like I always say "Take your time do it right so you ain't gotta come back and fix it later". So if it's truck related and you're in the area CALL COLUMBIA FLEET SERVICE!!!!!!!!Daniel Solorio
We launched a new start up business called " Smash My Trash" in March 2022. Shortly after launch we sprung a hydraulic leak that required precision work on an unusual piece of equipment. I was connected with their technician, Chris Murphy who took the lead. He took the time to review our video tutorials on how to remove the sensitive parts of the machine as well as to complete the repair. The repair was diagnosed on Friday, however, parts were unavailable until Monday. Chris came in an hour early (6am) on a Monday to complete the repair and had us on the road by 7:30am for our first scheduled job of the week/day. They are my fleet service for life!!! I appreciate all of the efforts, attention to detail and the exceptional customer service. Thank you fellas!!Greg Rogers
Excellent service in a little bit of time, thx for getting me back on the road.Kenny Gbade
Great valueWilla Boening
Towed my tractor and trailer about 90 miles. Very prompt, professional and the price was very fair. I will be using again if in the area.Duane Clever
Great service!Jodi Baier
Really helped me out of a jam I guess. Quick response times.John Zisa
Julayne was awesome ! She was super helpful with all of my questions and made sure everything was taken care of properly for me! Thanks again!Chris Lathroum
Sebastian is a cool dude, very prompt and professional.Altoris
Tractor got stuck in the ice and my company sent another company to pull us out. Their guy didn't bother stopping, just driving by saying that it was "impossible..." That's when my company called Colombia Fleet Towing and when Sabastian got there he had us out in 5 minutes. Awesome guys and got out as fast as they could. Save yourself some time and just call these guysStephen Ellis
Sebastion was very prompt and courteous. My full sized tractor trailer was towed safely and professionally.J Potts
The service was excellent.Henry Frankovitch
Surprised how fast they got me in and repaired. Mr. Steve was knowledgeable and helpful. He explained everything to in great detail. I feel like I learned something. Will definitely recommend this place.James Johnson,Jr
The guys were professional, I like that I didn't have to wait long. Sebastian helped me right away, they were dynamite would recommend for your repair.Nathan Martin
Had a breakdown on the capital beltway, sebastian responded and was very professional, kept me up to date on his ETA and overall was amazing help getting me out the weather so that I could go home when I was supposed to. Overall a great experience aside for the traffic, which is at no fault to anyone but the DC area.James Radford
Sebastian is the man!Shawn Leroy
Sebastian was a life saver he came roadside and towed me back to terminal safe&sound I refer anyone in the DMV area to use their services be sure to ask for SebastianORMOND VISUALS
Very professional and attentive to the customer's needs. Here's to jobs well done.A.D. Jonsun
Sebastian was a great help to me when I broke my drive shaft he was a total professional when I was in a really bad situation I truly appreciate everything he did to get me safely off the side of the interstateThomas Sharpe
DUSTIN THIS GUY IS AWSOME THIS COMPANY SHOULD BE PROUD OF HIMA S
They done real good job and I appreciate it though what is again Dustin Dustin SebastianWilliam Greenlee
Dustin B, Is and was Very Knowledgeable and Prompt with this unit 1131 for Hansen&Adkins , Very well respectful Great Company Presentation.Corey Pointer
One of the best experience today professional great worker got every done everything done fast and safely a good person to talk to thanks for the rescue DUSTIN much loveJustin Clark
Had to have my tractor/trailer (78' long, 75K lbs) towed yesterday. Dustin, tow truck driver, arrived earlier than anticipated. He had my truck hooked and on the way to Kenworth dealership in about 30 mins. Have been towed a couple of times before. It took other drivers much longer. It did not take long for me to realize Dustin knew what he was doing. He paid particular attention to safety of my truck (large sleeper (120") and loaded trailer (enclosed car hauler with extended bubble on front). He was very professional, safe, and personable. He did an excellent job! Highly recommend his services!Paul Lewis
Got a tow from Dustin was a great experience he was on time and very professional he went above and beyond would definitely use this company againRichard Johnson
Very professional people to work with and they know what they are doing specifically with heavy duty trucks and busses.They have excellent customer service and they take the time to explain to me what's wrong with my bus and provide me with the plan. Thank you so much Columbia fleet for all your help. Definitely I will be a customer for good.Mina Andrawes
they have every good service. I trust themMohammad Sizar
Reliable serviceKenneth McCoy
Great shop for truck repairs.Don Thompson
Had a budget truck break down and needed to get a new truck. They used Columbia Fleet Services for this swap and the company as well as the driver, Dustin, were amazing. The driver honestly made the experience a lot better and a lot less stressful than budget had already made it. He gave me valuable information on towing my car trailer behind the truck as well helped me get the new truck set back up. He even waited for 3 hours in his truck while the unload/load team swapped the trucks. Would highly recommend to anyone looking to get great service very fast.Matt Chapman
Very quick repairs, and a awesome staff. Very nice shop!Nathan Tolliver
My tractor trailer broke down Dustin came out towed the truck awesome jobJesse Belanger
Had to get my semi towed today. Called Columbia fleet service, driver showed up on time, didn't have to wait long. Dustin was the tow truck guy's name, great guy knew what he was doing. Got me to my destination on time. Lastly, their price was reasonable as well.Salman Cheema
A great shop to call if in need.Wesley Hall
Had to have my air dryer replaced except for the wait because they didn't have the part and Kenworth had to have it overnight-ed this crew from original contact to leaving their yard were professional and helpful the whole time. Great jobJim Jewell
If you are stuck in a pickle and don?t want to get taken advantage of, call these guys! My engine was overheating so I had to pull over on I-95, Paul was very helpful and got me back up and running in no time! Even went to the parts store to pick a part up, if that?s not roadside assistance i don?t know what is. ??carlos garcia
Really impressed!!! Great shop , fair fast Thank you !!!AVP TRANS
pretty fair to meKendall Parker
Was towed by Dustin and was super happy with his service will definitely use again!R J
Fast response and major repair completed on the roadsideRayN
I was told they would be there in 90 minutes but they came way before that.I want to thank Dustin for his professionalism and quality serviceTony Wellington
Dustin Blan was very professional and knowledgeable about his job. He answered all my questions without any problems. He also went above and beyond his job. If I ever need assistance again I would call on this company due to Dustin and his great job. Thank you, again for all you did.Pamela Mathews
On 10/2 called for a tow I was shocked that they didn't charge by the mile so the cost was 900 to get towed an hour plus up to Hagerstown MD from Jessup anyhow called up Columbia after calling T/A showed up in 15 min the driver DUSTIN is the man he made sure he got my truck dropped and then made sure I got to my room safe much appreciated you really don't find companies like this you guys keep up the great workJack Burton's pork chop express
Got towed by Dustin very cool calm and collective guy ..was prompt with getting to me on time and getting truck hooked up safely and brought to a safe place..I would definitely use this company again and recommend this towing company .Matthew Vatel
Columbia Fleet always provides top notch service.ThePhantomEvoX
This is one of the most honest and reasonable shops we have ever worked with. Very fair pricing on every repair they have conducted for us. A breath of fresh air in this industry.Cross Fox Trucking
Fast service when you get there earlyDuane Abdul
Nice and friendly staffFawad Anjum
Professional, affordable, and reliable! Will use again when in the area. Highly recommend if you are in a jamDylan Steves
Dustin was very professional and knowledgeable. Very polite and very easy to talk to. Recommend these guys to any one.Chris Wakefield
Dustin, did a great job real nice guyRobert Hemmen
Great service and great people! Andy and Joseph are amazing and very professional. Highly recommend this company!Robin Sahli
Techs very professionalStrat Security
They take care of me right away with no problems.Ralph Driscoll
Quality work, great with car carriers, thanks for getting me rolling again guys.Ryan M.
Got my truck worked on at this shop. Owner is a very nice guy. He worked with me, left very happy. Thanks!Kavin
Completes work in a timely fashion.Cierra O.
I been a truck driver for 35 years and I can tell you this shop is no joke. I've gone to this place for a real long time. I live over there in Dundalk and there are shops around there but I don't go to them because they aren't as good as this place. I will drive over to Jessup eveytime I need work on my tractor. Thanks for doing a great job.Donnie J.
Very fast and courteous service.Prices are reasonable. Road service was quick and efficient.Matthew B.
Reliable & Dependable, 24/7! Great service!Tanya W.
Great services!Chien K.
Repairs were done in a timely manner, and prices were very reasonable.Bob H.
They do their best to get you in and out as quickly as possible. Great crew...great shopJames S.
I purposely waited to do this review. I wanted to be fair and take emotion out of the equation. First and foremost, let me be clear about the quality of workmanship they put out, which is second to none. I have absolutely no problem acknowledging that they are fast, friendly, and professional. They got me out of a jam in a hurry. The only issue I have is more my fault than there's. ALWAYS always always get a quote on the work to be performed BEFORE it's done. Just because they have a great price on one thing don't mean that they will have great pricing across the board. All in all, I still wouldn't hesitate to call them for repairs to my big truck. These guys are the heat!
Demetris Murphy, 02/28/2023
My driver was very awesome and he helped me out a lot. Thank you!!
Gee Brown, 01/09/2023
Very friendly and punctual
Calvin Mcmurren, 01/07/2023